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cookie policy

This Cookie Policy forms part of our Privacy Policy which can be viewed here

Our websites use cookies to collect information. This includes information about browsing and purchasing behaviour by people who access our websites. This includes information about pages viewed, products purchased and the customer journey around our websites. Detailed information is set out in our Cookie Policy.

We use cookies to optimize website functionality, analyze the performance, and provide personalized experience to you. Some cookies are essential to make the website operate and function correctly. Those cookies cannot be disabled. In this window you can manage your preference of cookies.

What is a cookie?

 

Like most websites, pobroll® websites utilize cookies and other similar technologies that store or provide access to information stored in your devices, including web beacons, plug-ins, APIs, and fingerprinting technologies that enable device identification and tracking. In this policy, the term "cookies" encompasses any technology that stores or accesses information on a user's device.

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pobroll® employs cookies, which are small data files placed on your computer or other devices (such as smartphones or tablets) while browsing our websites. These cookies serve to remember your computer or device's access to our websites or to identify you as a pobroll® customer when you visit other websites. They can be used for the duration of your visit (session cookies) or to measure how you interact with services and content over time (persistent cookies).

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For the purposes of this policy, the term "cookies" includes cookies and any other technology that stores or accesses information on a user's device.

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If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Consent for use of cookies

 

In the majority of cases, we require your consent before deploying cookies. Upon your initial visit to our websites, a pop-up cookie notification banner will appear. This banner will inform you that our site utilises cookies and similar technologies. You will be presented with the option to either "Accept all Cookies" or "Reject Cookies" within the notification banner. By clicking "Accept all Cookies," you are considered to have given consent to non-essential cookies, unless you have specifically disabled them through your browser settings. The distinction between essential and non-essential cookies is further explained in the section below.

What do we use cookies for?

 

Strictly necessary cookies

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  • are those used by pobroll® to deliver and maintain on-line services, including providing basic website functionality, remembering your basket content, facilitating transactions and payments, fraud prevention, and maintaining and securing our websites.

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Essential cookies used for these purposes are deployed automatically for all users as soon as they enter our websites. If you wish to use our sites you cannot opt out of these cookies as they are an essential and integral feature.

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Non-essential cookies

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With your consent, we’ll also use what we call ‘non-essential’ cookies to:

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  • Improve the quality of our services and develop new ones.

  • Enable special website features such as widgets or embedded media files

 

These special features are not essential to the operation of the website but are intended to enhance user experience. They also allow us to develop and test new website features.

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Show personalised content based on your interests, preferences or location

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These cookies are employed to enhance the functionality of our websites and mobile apps, enabling us to personalize your experience and present content that is highly relevant to you. For instance, we may tailor our product or service offerings based on your specific location, making them more relevant to your needs. Additionally, we may display products or services that align with your previous browsing or purchasing behavior, aiming to provide you with the most suitable options.

What if you do not want non-essential cookies to be used?

 

You can continue to use our website and complete transactions without consenting to cookies, but if you do this some website functionality may be impaired.

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Note - if you have already consented to cookies on our website, you can change your preferences at any time by clearing cookies from your browser and re-entering our site. This will cause the pop-up banner to re-display, and you can choose to use the site(s) without consenting to cookies.

How to disable cookies via your browser settings?

 

You can also disable cookies by changing your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below: -

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For Microsoft Internet Explorer:

  1. Choose the menu “tools” then “Internet Options”

  2. Click on the “privacy” tab

  3. Select the setting the appropriate setting

 

For Google Chrome:

  1. Choose Settings> Advanced

  2. Under "Privacy and security," click “Content settings”.

  3. Click “Cookies”

 

For Safari:

  1. Choose Preferences > Privacy

  2. Click on “Remove all Website Data”

 

For Mozilla Firefox:

  1. Choose the menu “tools” then “Options”

  2. Click on the icon “privacy”

  3. Find the menu “cookie” and select the relevant options

 

For Opera 6.0 and further:

  1. Choose the menu Files”> “Preferences”

  2. Privacy

Cookie Type

Strictly Necessary Cookies

Performance Cookies

Functional Cookies

Function

These cookies are essential in order to enable you to use the features of our Services, such as technically delivering content, setting your privacy preferences, logging in, making payments, or filling in forms. Without these cookies, our Services cannot be provided, so you cannot decline them. These cookies are considered essential and will be automatically deployed to all users unless disabled through browser settings, as explained earlier.

Cookies used for various functions that enable the proper operation of the websites, including:

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  • Setting the language and guiding users to the correct site

  • Ensuring basket persistence and size for seamless shopping experiences

  • Identifying users and assigning session IDs to facilitate smooth data flow between the browser and server

  • Differentiating between user devices to optimize page layout and display

  • Directing users to new pages from old ones

  • Tracking orders for efficient processing

  • Retaining information in forms or online chats for user convenience

  • Facilitating secure payments

  • Managing consents, such as for cookie deployment or direct marketing purposes.

These cookies are designed to gather information about how visitors use our services, allowing us to improve website performance. For instance, they enable us to track website visits and understand how visitors discovered our website. This category includes web analytics cookies that collect data to enhance website functionality, such as testing designs and maintaining a consistent user experience.

 

Moreover, we may obtain information from our email newsletters or other communications sent to you, such as whether you opened or forwarded a newsletter or interacted with its content. This data helps us assess the effectiveness of our newsletters and ensure we deliver engaging information. It's essential to note that cookies used for behavioural/interest-based targeted advertising networks are not included in this category. Instead, these cookies help us understand individual user interactions with our website, products, and services, allowing us to better meet their needs.

 

For example, they collect and analyse information related to:

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  • visitor page views

  • customer preferences

  • online/offline purchases

 

In some cases, we share these cookies with third-party providers who assist us in delivering these services. These third parties may include: 

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  • analytical platform providers

These cookies enhance your experience with our services by remembering choices you make, such as your name, language, or region, and providing personalised features and content. For instance, they can remember modifications you've made to customizable parts of web pages.

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By allowing these cookies, your previous choices on our services will be saved, leading to an improved experience. On the other hand, disabling these cookies will result in the loss of some features on our website.

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Moreover, these cookies simplify your shopping experience by enabling basic functions like displaying recently viewed products or searches.

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If switched off, certain areas of our website may not function correctly.

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These cookies serve various functions to enhance your shopping experience, including:

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  • Displaying recently viewed products or searches,

  • Retaining previous basket contents,

  • Allowing non-essential widgets or videos to operate.

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Additionally, in some cases, these cookies may be shared with third parties to deliver these services. Such third parties may include:

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  • online application and widget providers.

Updates to this policy

 

We may occasionally make changes to this Policy.

When we make material changes to this Policy, we'll provide you with prominent notice as appropriate under the circumstances. For example, we may display a prominent notice upon the website or send you an email notification.

How to contact us

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Thank you for reading this Policy. If you have any questions about this Cookie Policy, please contact our Data Protection Officer by using the contact form or by writing to us at the following address:

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Pobworks Ltd,Tre-Ru House, The Leats, Truro, Cornwall, TR1 3AG

 

© pobroll®

 

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